Terms and Conditions - Garden Maintenance Feltham
Welcome to our comprehensive overview of the Terms and Conditions for Garden Maintenance in Feltham. Understanding these terms is crucial for establishing a clear and mutual understanding between our services and our valued customers.
Service Scope
Our garden maintenance services cover a wide range of tasks to ensure your garden remains healthy and aesthetically pleasing. These services include:
- Lawn Mowing: Regular mowing to maintain an even and tidy lawn.
- Pruning and Trimming: Keeping shrubs and trees in optimal shape.
- Weed Control: Managing and eliminating unwanted plant growth.
- Garden Clean-Up: Removing debris and preparing your garden for new seasons.
- Planting and Seeding: Enhancing your garden with new flora.
Additional services can be discussed and tailored to meet specific needs.
Payment Terms
Our payment terms are designed to provide flexibility and clarity:
- Invoice Schedule: Invoices are issued monthly and are due within 30 days of receipt.
- Payment Methods: We accept various payment methods, including bank transfers, credit cards, and online payment platforms.
- Late Payments: A late fee of 5% may be applied to overdue invoices.
Cancellation Policy
We understand that circumstances can change. Our cancellation policy is as follows:
- Notice Period: A minimum of 14 days notice is required for service cancellations.
- Cancellation Fees: Cancellations made within the notice period will not incur any fees.
- Immediate Cancellations: Cancellations made with less than 14 days' notice may be subject to a fee equivalent to 50% of the upcoming service fee.
Liability and Insurance
Our commitment to your satisfaction includes:
- Insurance Coverage: We carry comprehensive liability insurance to protect against any accidental damage during service delivery.
- Damage Policy: In the unlikely event of damage, we pledge to address and rectify the issue promptly.
- Customer Responsibilities: Customers are responsible for informing us about any known hazards or areas requiring special attention.
Customer Responsibilities
To ensure the best results, customers are expected to:
- Maintain Access: Ensure that all necessary areas of the garden are accessible to our maintenance team.
- Provide Information: Inform us of any specific preferences or existing issues within the garden.
- Secure Pets: Keep pets secure during service times to prevent any disturbance.
Changes to Terms
We reserve the right to modify these terms and conditions as needed. Any changes will be communicated to customers at least 30 days in advance. Continued use of our services constitutes acceptance of the updated terms.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Feltham.
Acceptance of Terms
By engaging our garden maintenance services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.
We strive to provide top-notch garden maintenance services in Feltham, ensuring your outdoor spaces remain vibrant and well-maintained throughout the year.