Health and Safety Policy — Garden Maintenance Feltham

This health and safety policy sets out the commitment of Garden Maintenance Feltham to protect the health, safety and welfare of employees, contractors, clients and the public. The policy applies to all garden and grounds maintenance activities carried out by our teams, including routine lawn care, hedge management, planting work and landscape upkeep. It reflects our aim to deliver safe and reliable Feltham garden maintenance services while managing risks to an acceptable level.

Policy Statement and Scope

We are committed to preventing workplace injury and ill health and to ensuring that our garden care activities are planned and executed in a way that minimises hazards. This policy covers all staff, subcontractors engaged by the company and any person who may be affected by our operations. The scope includes residential and commercial properties across the service area and applies to the full range of garden maintenance operations.

Responsibilities — key responsibilities are allocated, understood and accepted at all levels. Responsibilities include:

• Management: ensure provision of adequate resources, suitable training and supervision, and maintenance of safe systems of work.
• Supervisors: implement risk assessments, ensure team members use PPE and follow safe procedures.
• Employees: follow instructions, report hazards and incidents promptly and use protective equipment provided.

Risk Assessment and Safe Systems

All garden maintenance operations are covered by documented risk assessments that identify hazards, evaluate risks and set out control measures. Risk assessments are updated whenever work methods, equipment, or locations change. Controls include designated exclusion zones where necessary, safe working distances from utilities and roadways, and measures to prevent slips, trips and falls during grounds maintenance tasks.

Equipment safety is central to our approach. All machinery and tools used in garden maintenance in Feltham are subject to regular inspections and maintenance schedules. Portable appliances are checked, and any defective items are removed from service until repaired or replaced. We apply a permit-to-work concept for higher risk tasks and ensure clear handover procedures for equipment between operatives.

Personal protective equipment (PPE) is provided to all operatives according to the assessed task risks. Typical PPE includes high-visibility clothing, safety footwear, eye and ear protection and hand protection. It is a condition of engagement that staff wear the required PPE for each task. Supervisors will verify correct use and replace worn or damaged PPE as needed.

Training and Competence — all team members complete induction training and receive ongoing competency development relevant to their role. Training covers safe operation of machinery, manual handling awareness, first aid basics, and awareness of hazardous substances. We maintain training records and arrange refresher sessions to ensure skills remain current for quality garden care in the Feltham area.

Work-specific instruction is provided where specialist tasks are involved, such as tree work, chemical application or use of ride-on machinery. Only authorised and competent operatives carry out specialist duties, and certifications or evidence of competence are retained on file. Supervision levels are adjusted based on experience and risk profile.

Hazardous substances are managed through control measures and documented procedures in line with good practice. A register of relevant products and their safety data is maintained and used to inform safe handling, storage and emergency procedures. Safe storage arrangements are implemented to reduce the chance of accidental exposure or environmental harm.

Incident Reporting and Emergency Response — all incidents, near misses and unsafe conditions must be reported immediately. An incident reporting procedure is in place to ensure appropriate investigation, corrective action and, where relevant, regulatory notification. First aid provision is available and operatives are made aware of emergency contacts and assembly points during site-specific briefings.

Manual handling risks are reduced by promoting correct techniques, use of mechanical aids where practical, and team handling for heavy items. Traffic and vehicle movements are controlled with appropriate signage and segregation to protect operatives and the public when working near roads or on estates.

Monitoring and Review — the policy is monitored through inspections, audits and reviews of incident records. We conduct periodic safety audits and review risk assessments following incidents or significant changes in operations. This Health and Safety Policy is reviewed at least annually, or more frequently where circumstances require, to ensure it remains effective and relevant to the delivery of high-standard Feltham area garden maintenance.

Communication and employee involvement are essential to maintaining a positive safety culture. Safety briefings are held before tasks commence, toolbox talks are used to highlight specific hazards, and employees are encouraged to contribute observations for continuous improvement. The policy is communicated to all staff and made available to subcontractors so that it is understood and applied consistently across our garden maintenance operations.

Compliance with this policy is mandatory. Failure to comply with safety rules may lead to disciplinary action. We are committed to working with clients and third parties to ensure that site-specific constraints and known hazards are addressed before work commences, thereby protecting everyone who could be affected by our services.

In summary, this Health and Safety Policy for garden maintenance services demonstrates our ongoing commitment to safe working practices, competence, and continual improvement. It is central to our service delivery and to ensuring that high quality, dependable garden care is provided while protecting health, safety and the environment.